Rental Agreement

The website terms of use ("Rental agreement") is an electronic record in the form of an electronic contract formed under information technology act, 2000 and rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the information technology act, 2000. This rental agreement does not require any physical, electronic or digital signature. 

This rental agreement is a legally binding document between renter and unwinds life, a brand of Extremewanderers Travels Pvt. Ltd.(both terms defined below). This rental agreement will be effective upon your acceptance of the same (directly or indirectly in electronic form or by means of an electronic record or by using the website in anyway) and will govern the relationship and transaction between renter and unwind life for the use of the services offered through the website (defined below).

This rental agreement on the website www.Unwindlife.Com under the name and style of "Unwind life" (the website) is between Extremewanderers Travels Pvt. Ltd (hereinafter referred to as "Unwind life" or “company” or "We" or "Us" or "Our") and the guest users or registered users of the website (hereinafter referred to as “member” or "You" or "Your" or "Yourself" or "Renter") describe the terms on which unwind life offers you the access to the website and such other services as are incidental and ancillary thereto ("Services").

Please read the terms of rental agreement carefully before using or registering on the website or accessing any material, information or availing services through the website. If you do not agree with these terms, please do not use the website or avail of any services being offered through the website.

Unwind life reserves the right to change the terms of this rental agreement from time to time and shall give notice of such changes to registered renters in a timely manner. Notice to the renters shall be considered given when such notice is indicated and accessible from the first page accessed after the renter log-on to unwind life website, by email to the renter’s email address provided to unwind life in the renter’s account creation or most recently provided to unwind life, or by SMS to the renter’s mobile number provided during the account creation. Renter agrees that the amended terms and conditions of this agreement shall be effective and binding the earlier of (1) the effective date indicated in such notice; or (2) on the date when the updates are posted on unwind life website.

It will be presumed that renter has received any such notice if and when renter makes a reservation for unwind life gear after notice of a change to this agreement has been placed on unwind life website and/or distributed to renter by email or SMS. By making a reservation after receiving notice of any changes to the agreement, renter assents to and will be bound by such changes to the agreement. Renter may decline such changes by discontinuing bookings under unwind life’s renter agreement.

In the event of any conflict between this agreement and any other document with respect to unwind life’s other programmes, these terms and conditions shall govern except otherwise set forth from unwind life in writing.

1. General - Extremewanderers Travels Pvt. Ltd is a company incorporated under the laws of India, with its registered office at I-200 Ashok vihar phase 1 Delhi, India and having CIN: u63040dl2015ptc276740. Unwind Life is a trademarked brand of Extremewanderers travels private limited. In addition to this rental agreement, the renter is also agreeing to adhere to cancellation policies, return & refund policies, & delivery charges (if applicable) as mentioned on the website.

2. Rental Fees – Full rental is to be paid in advance in addition to the refundable security deposit. All items are rented for a minimum of 2 days. 

3. Order Confirmation – After we confirm the availability of your cart items, payment buttons will stay live till stocks last.

4. Item Condition & Quantity – We do all the necessary checks to ensure the workability of our gear under normal conditions. A) camping gear excluding electronic/battery operated items - the renters who visit our store can count & check the items for any wear & tear, and mention the same to be replaced by another item in case of major damages, or get it added in the booking record for minor damages. For the renters taking home delivery, they may count the items in front of the delivery person, who will leave soon after the counting. If the renter wishes to check the items, he/she can do it after the delivery. If we are informed within 2 hours of the delivery, then for major damages we will send another person with replacement items, within the same working day, to the same place where the earlier delivery took place. For minor damages, the booking record will be updated. However, no replacements will be done past 2 hours of the delivery. In case of disputes, the replacement will be done by the sole discretion of the company failing which we will do the refund within 2 working days. B) gopro & electronic/battery operated camping gear – all items in this category are to be thoroughly counted & checked by the renter in front of our representative at the store or during delivery. For deliveries, once the damaged/wrong item is brought to the attention of our representative, we will replace the items within the same working day.  Once the delivery is done, no requests for replacement will be taken by the company, & standard charges will apply for any damages or loss items as per the receipt/e-bill. In case of disputes, the replacement will be done by the sole discretion of the company failing which we will do the refund within 2 working days.

5. ID Proof - The renter is required to upload a valid photo id carrying address details, preferably aadhar card to do the booking. If any information/document given by renter shall be found untrue or incorrect or false, the company can take appropriate legal action against the renter. 

6. Return of The Rental Equipment - The equipment shall be returned on or before the return date as mentioned in the receipt/e-bill. If the equipment is returned later than the mentioned date, additional rental shall apply on standard charges. The renter shall be held financially responsible for any damage or theft that may occur to the equipment. In the event of theft or damage of the equipment, the company shall use renter’s security deposit towards any replacement or repair cost. In cases, where security deposits are not enough to recover the losses, the renter shall be held liable to pay the balance amount. The occurrence & extent of damage is to be solely decided by the company, to prove otherwise, the renter may click before & after photos of the equipment. In case of stolen/lost equipment, the company will charge ‘ product cost ’ amount minus 25% depreciation. 

7. Return Time -  The renter shall return the equipment during office hours of the company (11 am – 7.30 pm), or in case of home delivery, the renter shall inform the company representative latest by 6 pm to pick-up the equipment. Beyond the before-mentioned timings, the equipment shall be returned the next day with additional charges.

8. Refund process -  The company will take up to 5 working days to process the refund of security deposits. 

9. Miscellaneous – Unwind life reserves the right to remove or edit website content, refuse service, terminate accounts, or cancel plans or orders at its sole discretion. For deliveries, if the weather does not permit, we reserve the right to cancel the delivery altogether with an advance intimation of at least 1 hour. We still give the option of rescheduling the delivery or collection of items from our store during working hours. If both the pre-mentioned options do not suit the renter, he/she may cancel the booking & get 100% refund within 5 working days. 

10. Privacy policy – This privacy policy (the “policy”) sets out how unwind life collects, uses, protects & shares any information that you give to us when you use this website I.E. Www.Unwindlife.Com (the “website”). Unwind life is committed to ensure that your privacy is protected to all possible, reasonable and commercial extent, as your privacy on the internet is of the utmost importance to us. By providing us your information or by making use of the facilities provided by the website, you hereby consent to the collection, storage, processing and transfer of any or all of your personal information and non-personal information by unwind life, as specified under this policy. You further represent and warrant that such collection, use, storage and transfer of your information shall not cause any loss or wrongful gain to you or any other person.
    This policy is a legally binding contract between you and unwind life, whose website, you use or access or you otherwise deal with. When you do enquiry, or rent, or maintain an account with unwind life, we collect certain personally identifiable information (“personal information”), such as: your name, age, gender, photograph, telephone number, mailing address, including but not limited to permanent and current residential addresses, e-mail address, any other items of sensitive personal data or information, as such term is defined under the information technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 enacted under the information technology act, 2000, identification code of your communication device which you use to access the website, any other information that by providing information to create a user account or complete your user profile, you expressly and voluntarily accept this policy and you shall be deemed to have voluntarily consented to authenticate yourself with aadhaar based authentication system and hereby give your voluntary consent as required under the aadhaar act 2016 and regulations framed thereunder for seeding your aadhaar number to all membership requirements and to provide your identity information (aadhaar number, biometric information and demographic information) for aadhaar based authentication for the purpose of availing of the services and to enforce any breach committed by you of the rental agreement through police, government/enforcement authority or court of law. Third-party ad servers or ad networks may serve advertisements on the website. These third-party ad servers or ad networks may automatically receive your internet protocol address when they serve ads to your internet browser. They may also use other technologies (such as cookies, javascript, or web beacons) to measure the effectiveness of their advertisements and to personalize the advertising content. However, please note that if an advertiser asks to unwind life to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. Unwind life’s policy does not apply to, and we cannot control the activities of, third-party advertisers.

11. Disclaimer -  The renter is taking only the camping equipment rental services from unwind life. The company does customary checks before buying all its equipment, & replaces any equipment that is damaged beyond the scope of usage in stable weather conditions. However, under no circumstance shall we or any of our employees be liable for incidental, personal, circuitous, immediate, special or specific damages caused to any of the users due to the use of our equipment. Despite customary checks, our equipment can still malfunction during actual usage, & we will not be held responsible for any equipment failure during any camping or hiking trip under any weather condition. The company is in no way connected to the choice of your camping locations or guides or trail. All disputes are subject to Delhi jurisdiction only.

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